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The future of franchise service is here

Operating at speed, we systematically design, duplicate, and deliver omnichannel commerce solutions so franchise networks can accelerate their growth, scale with confidence, and deliver a consistent brand experience to your customers.

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Fast, flexible franchisee-focused experiences

We understand the unique challenges of the franchisor and franchisee, and can partner with you to deliver a mutually beneficial growth strategy for your business.

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Realize the benefits of scale

Grow your revenue, accept more payments, and transform your checkout experience. Carat for Franchise can help you drive more commerce.

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Word-class solutions and world-class service

We combine Carat's powerful enterprise commerce solutions with our franchise service and support model – going beyond technology and price by addressing the complexities and interconnected goals between brands, franchisors, and franchisees.

Best-in-class consumer experiences

  • Touch-free payment acceptance
  • Digital commerce enablement across
    channels and devices
  • Physical and digital gift cards
  • GPS-enabled local consumer
    marketing experiences

Safe, secure, seamless operations

  • Payment acceptance with built-in
    economies of scale
  • Multi-layered, end-to-end encryption
    and tokenization
  • PCI compliance
  • Digital payroll delivery

Specialized sales, service, and support model

  • Extensive service and response model
    built for the complexities of franchise
  • Personalized contract issuance and
    management for owners of single locations
    and 100+ locations
  • Process specific to change of ownership
    and add locations

High-tech, high-touch
franchise experiences

  • Personalized underwriting, onboarding,
    and funding processes for franchises
  • Dedicated program development
    and deployment for a smooth rollout
  • Complimentary demand generation
    marketing for 100% adoption
  • Seamless sales alignment and 1:1
    consultation before, during, and
    after boarding

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120+

Franchise Brands1

243k+

Franchise Locations1

$500m

in omnichannel commerce powered by Fiserv1

Entrepreneur Top Franchise Supplier award logos



Follow the path of the world’s most admired brands

We’ve created a better strategy to simplify operations for the franchise networks. Through a consultative approach, we partner with franchisors to build and launch programs via demand gen marketing that delivers leads to a dedicated franchisee sales team. Our franchisee support system includes service, customer care, ongoing contract maintenance, and ongoing educational opportunities.   

Deliver consistent brand experience

Grow brand loyalty by offering seamless, secure consumer experiences with in-person contactless payment options, online orders, Buy Now, Pay Later, and more.

 

Talk to an expert about digital transformation.

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Our sales team is available to answer any of your questions at a time that works best for you.

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1Based on 2019-2020 Fiserv performance data.