Robotic Process Automation (RPA) adoption is skyrocketing due to its ability to increase efficiency, create capacity, and enable great experiences. In fact, according to a Deloitte report, RPA is expected to reach near universal adoption in the business world by 2023.
Recent research by Life Office Management Association (LOMA) shared at LIMRA 2022 indicates that RPA is one of the top five technologies the Insurance Industry is investing in for the future. More and more insurance clients are turning to RPA since it automates highly repetitive and labor-intensive tasks, allowing them to focus on more important things—like creating sustainable omnichannel experiences for their policyholders. RPA in insurance not only bridges the gap between legacy systems in a way that improves the customer experience and operational efficiency, but RPA also enables insurers to improve back-office processes and customer-facing services, while transforming the way employees work.
To learn more about how you can benefit from this exciting and transformative technology, click here to watch our informative on-demand webinar. Key topics include how to:
- Optimize claims processing
- Improve compliance and fraud detection
- Increase policyholder satisfaction (and employees)
- Create capacity
Ready to get started with RPA insurance services for your business? Contact a Carat expert today.
