In January 2021, Selecta, the foodtech leader in Europe, embarked on an ambitious journey to transform its vending machine operations across 16 European countries. This transformational effort was underpinned by a strategic partnership agreement with Carat from Fiserv, which streamlined and enhanced the payment experience for customers across Selecta's vast network of vending machines, smart fridges, and snack markets.
Selecta's vision was crystal clear - to consolidate its technology solutions and offer a uniform, cashless payment experience across its entire European footprint. With approximately 45,000 transacting terminals in the field, and a wide variety of vending types, this project was nothing short of monumental.
Selecta turned to Carat and our pan-European payments solution, a powerful tool that supports payments in multiple languages and hundreds of currencies across various local schemes and clearing systems. This streamlined approach allowed Selecta to transition from a plethora of solutions to a single, unified payment system for all markets.
Selecta's journey is not only a testament to their dedication of enhancing the customer experience, but a ringing endorsement of their strategic partnership with Fiserv. Selecta not only streamlined its payment systems, but also delighted its customers along the way.
In this video testimonial, the Chief Strategy & Sustainability Officer at Selecta explains how fantastic the partnership has been and how promising the future looks for Selecta and Fiserv working together.